Tag Archives: communication

Dear Doctor, From Your Naked Patient

Dear Doctor,

Perhaps we once met, perhaps we never will.

Regardless of which it is – today I just want us to try and understand one another better. Because if we can TRY to understand one another more, then perhaps we can work together to help your patients find more holistic healing and hopefully make your job a little easier too.

I decided to try and connect with your heart today, because I know that under all those important professional masks, doctor degrees, awards, uniforms, stethoscopes, fancy clothes and endless medical guidelines….

You are simply human like me.

Today, you might be my doctor and I might be your patient.

But perhaps yesterday, today or tomorrow we will equally face the same or similar challenges in our lives. The kind of personal difficulties and traumas every human faces at times. The types of trials and wrestlings that are simply common to our humanity, and a normal part of our broken world.

Maybe tomorrow you may even face the horrible illness I am facing today. Or perhaps one day you will find that one of your loved ones is in my ‘patient shoes’ – and someone else is in your own ‘doctor shoes’.

So please could we connect as equals – as human to human.

Rather than my inferior condition to your superior position. Or my entitled demanding to your service providing.

Please would you take a moment to humbly listen, as I attempt to open my heart to you today?

First, I need you to know some of my own story for you to understand me better. To know that I have been very unwell for nearly five years now. In January 2015 I fell off a small step ladder and that one moment changed my whole life. And from that moment I was catapulted into a life of constantly being someone’s patient.

Maybe being your patient.

During that time I have met some wonderful doctors who were able to connect with me, listen, and who tried to help me as much as they could. I appreciate them more than they will ever know.

They were bright lights in immensely dark places.

But most of the time I have met doctors who didn’t really understand. And some who didn’t seem to even want to try. I met many doctors who treated me as another inconvenience in their very busy day. Another form to fill and box to tick. The nameless, faceless puzzle to try and solve that day.

You see dear doctor…

I have a condition that you may not know much about. And even if you think you do know a lot about it, if you spent a couple of hours in my home listening to me and my family you would probably find that you don’t know as much as you think you do about my complex case. Even many ‘top neurology specialists’ don’t truly understand my condition – even though many of them think they do.

And because of that, some of you have unknowingly added to my pain, giving me wound after wound that I am still healing from today.

You see, for the past five years I have been battling a spinal CSF leak. Perhaps you have heard a bit about them. Patients can get them after lumbar punctures, epidural anaesthetic injections or spinal surgery. Recently more doctors are realising that spinal fluid leaks resulting from these procedures are probably more common than previously recognised. The truth about their devastation seems, in the past, to have been hidden – mainly because many doctors only knew of the classic acute PDPH (post dural puncture headache) symptoms; they didn’t know that you can be leaking spinal fluid and not be stuck flat 24/7. It’s possible that you can be upright a lot of the day, but still be very, very ill. Experiencing all sorts of other horrible, debilitating, distressing, rarely recognised and widely misunderstood neurological symptoms.

I acquired my leak from that step ladder fall in January 2015. More of that original story is here if you want to learn. All my scans – until recently – failed to show IH (intracranial hypotension) or evidence of a leak in my spine.

And yet….

Every single day since that ladder fall I have felt exceedingly unwell. I have not had one fully pain free day. I have not experienced a single day when my mind was clear and my brain worked like it used to.

I need you to know – dear doctor – that every day is a struggle for me. I have fluctuated between being bed ridden for months on end, to months of being upright all day.

And everything in between that as well.

But never well. Never normal. Never knowing the health I used to know.

I could never fully explain to you how impossible it has sometimes felt to live like this.

Recently – after more than four years – my UK NHS specialist team think they have located my CSF Leak in my cervical spine, a ventral leak, hidden at the back my dura on new MRIs. We are currently waiting for new scans to be read and reported to confirm and categorise the leak and work out a better way forward.

I was diagnosed with a suspected spinal CSF leak two months after my original fall. For a while they thought it was post-concussion syndrome – until I was finally admitted to hospital after my third trip to A&E. An understanding neurologist finally picked up on the fact my symptoms only went away lying down. Since then I have had 8 separate MRIs, a radionuclide cisternogram and a CT myelogram of my brain and spine. Until recently, they ALL failed to show any evidence of a spinal CSF leak at all.

Can you imagine how hard it is to be so very, very ill, but lack the vital evidence that definitively PROVES to you – dear doctor – that I am leaking CSF from my spine?

I know I am as ill, and sometimes even much worse, than some of those who have the scan evidence you want to see. And yet I know that some of you still doubt me, and I know that some of you still don’t think it’s all quite true.

Even though…

  • Research shows that at least 25% of spinal CSF leak patients don’t show classic signs on their brain MRI. *
  • Medical papers show that around 50% of patients don’t show the leak on spinal MRIs.*

And yet I still often feel that I have to ‘prove’ to you how ill I really am.

That my lack of evidence is my own curse.

My own fault maybe?

I have been there with you. Lying flat in a hospital bed as you have towered over me, asking question after question, requiring me to prove myself to you. Like I am a criminal standing in your ‘doctors court’.

With you as the ‘self appointed judge’ over my medical destiny.

Do you know how deeply you have wounded me?

To be unbelievably and traumatically ill with a ‘apparently rare’ brain condition, and then find I also have to summon up energy (I don’t have) to ‘fight my case’ in your ‘doctors court’.

Challenging me to PROVE how ill I really am.

Do you know what damage that has done to me?

You probably have no idea how much it has affected me these past five years. How much it wears me down. How much it has infected my mental and emotional stability. How much shame I have had to carry.

Simply because in your busy, overwhelming, important – and often under-valued – job, some of you seem to have forgotten that your patients are simply human.

Just like you!

We share a fragile humanity.

I know that to some of you we are simply different diagnoses that come and go. Some more complex than others. Some that don’t quite fit the ‘diagnosis box’ you are trying to force us into. Simply ‘medical cases’ – charts, scans and notes – that walk into your busy world one day…

… never to be seen again.

Do you realise how much it messes with our heads?

The reason I am writing to you today is in the hope that somehow, I can re-connect with your human heart. Maybe – just maybe – we could get better at understanding one another again. So that we don’t have to end up with all of these painful misunderstandings and confrontations, which can sap your energy just as much as mine.

I know as patients we also need to realise that you are only human too.

That you are not ‘miraculous supernatural healers’ that can defy the laws of medicine, physics and nature. You are simply humans, trying your best to help other sick humans heal up and get well. Many of you wish you could do more for us – not less. You are bound up by the ‘system’ that controls you, by ‘modern medicine’ with all its exhausting bureaucracy, targets and restrictions. We know that there are those of you with equally broken hearts who wish you could offer us more than you do.

I am sorry that we sometimes forget that you are human as well. When we get lost in our own vulnerability, shame, pain and confusion and lash out at, and blame, you unfairly. I am sorry when we also fail to treat you with the kindness, compassion and gratitude that you deserve, as you work with systems that often overwhelm you and bring you crashing to your own exhausted knees.


But today, I can only speak from what I know. I can only try and share from the heart of a very broken patient, who knows that things really do need to change.


You are all overworked and overwhelmed in many ways. And yet some of you seem to be more connected to your own humanity than others. Some of you seem to know how to connect with your patients heart to heart. Some of you achieve this despite all the many challenges of your role.

So I want to say thank you. I know that you are the ones listening to me more openly today.

Recently I have been thinking more deeply about what ‘being a patient’ can feel like for us and how to try and help you understand more – dear doctor. Especially for those of us stuck lying completely flat in a hospital bed due to a spinal CSF leak.

But also as A VOICE for your many other patients as I try to explain what it feels like for us to enter your normal vocational world.

You see, for you, the hospital is your workplace. For us, it’s often an immensely distressing place.

We are not normally there by choice, but because we know that there is no other way to get well than to come to you. So when we enter your ‘hospital work place’, we often feel so vulnerable, so confused, so distressed, so exposed, and often in so much pain.

One way to describe it to you is that we feel like we are metaphorically simply naked and exposed for you all to see.

You may not have ever been a deeply vulnerable and distressed patient yourself – so we know it’s hard for you to fully empathise and understand – but if you want to try and understand us better when you come to see us…


Can you take a moment to imagine and picture what it would feel like if it were you lying on that hospital bed, fully naked – so exposed, vulnerable and ashamed – with absolutely nothing to cover you up?


Our own masks, worldly titles, fancy clothes, make up, hairstyles and badges of honour have ALL been snatched or stolen away. So we are subsequently feeling so cold, so messy, so vulnerable, so distressed, so confused and so naked – whilst you are simply getting on with your daily grind in your normal place of work.

Please be kind to us. Please be patient with us. Please listen carefully to us. Please TRY to understand us.


Don’t stand at the foot of the bed and tower over your patient – she feels small already – take a minute, sit down, listen…Try to understand. Realise you will never understand. Try anyway.”

– C. Sebastian*

Dear doctor, we feel small already… please don’t make us feel even smaller.

In our smallness you can often appear so big, so important and so intimidating. You are covered in all your doctor masks, fancy doctor clothes, doctors badges and medals of honour, and talk with your important-sounding ‘doctor speak’.

Sometimes we don’t even understand what you are saying.

Because you are not talking to other doctors; you are talking to your naked patient who already feels so very small and so very stupid lying down in that hospital bed.

Please listen carefully to us before you attack and accuse us of not feeling as ill as we say. Please open your minds to the fact that just because we don’t fit your boxes, it doesn’t mean we are not truly very, very sick.

You are meant to be our healers – not our accusers.

Dear doctor, you should know that after leaving your hospital or doctors office and perhaps never seeing you again, over the past five years I have experienced two intensely excruciating complete mental health collapses. I have also found myself close to those places again and again.

And in those places – normally when I completely relapse physically, I stop sleeping and have no energy to fight anymore – in those places, all of my traumatic memories of encounters with intimidating and insensitive doctors return to me. I picture you as scary ‘doctor-judges in the medical court’, and I don’t have the energy to try and ‘prove myself’ to you again, and face getting my case thrown out with the lack of suitable evidence.

So I want to just give up.

Dear doctor, did you know that in those dark and distressing places my broken and exhausted mind decides that death might be my only way out. The only escape from the constant battles. The only way to end the never-ending fight. The only way to stop having to defend and prove myself again and again to another intimidating ‘doctor-judge.’

Did you know that your insensitive words and actions one day could indirectly contribute to my death?

Do you realise how serious that is?

You see, when my impossible medical journey pushes me to places beyond what I can endure, when my mind packs in and my body breaks down due to the immense stress and strain of daily battling a debilitating and distressing misunderstood neurological illness year after year…

I end up feeling more broken, more vulnerable, more distressed, more naked and smaller and smaller than ever before.

I feel like a worthless and insignificant judged ‘chronically-ill’ nobody. Who just cannot get well. However hard I try.

Dear doctor, I then need you to know that I need you to see me as…
Just another naked and vulnerable human patient…

…. looking for someone to help cover me up. Someone who can put a blanket of compassion, kindness and hope over me so that I won’t feel so very very cold, ashamed and completely overwhelmed from the fight.

You see…

I am your naked patient.

So please understand that in my nakedness, all I can see is all your importance, all your knowledge, all your intimidation, all your doubts about me and my case, all your intelligence and words I don’t always understand.

So you scare me!!!

I can no longer see your equal humanity; I can only see my naked inferiority beside your beautifully adorned superiority.

So dear doctor, please be gentle with me. I am not as strong as you think. My heart has been broken and wounded again and again. Some days I just think I will sink.

All I see is my broken humanity. All I see is my naked vulnerability.

So dear doctor, today I wanted to connect with your heart. I wanted to try and reach you, human to human.

As your equal.

To please ask you…

When I feel that naked, the best way to help me is to remember that underneath all of your adorned and celebrated doctor-robes, you are just a naked human too. You may not feel it so much today… or even tomorrow. You may not really ever understand what I am actually trying to say.

But please try and imagine yourself as that naked patient, lying in that hospital bed. And think about how you can move a little closer to our inflicted lowered level and status; to sit down, to listen, to try and understand…

Whilst realising you can never fully understand.

But please do TRY anyway.

Because one day…

That naked patient…

Might be you!

And then you will want to meet a kind and gentle doctor, who can also relate and connect to your vulnerable and exposed naked humanity.

And I hope that they will try to bring you more holistic healing….
Rather than inflicting wound after wound after wound... that can sometimes be even harder to heal from than the original condition over which you met.

Sent, with heartfelt tears, gratitude and deep respect for your willingness to listen and learn,

From,

Your naked patient


“Don’t stand at the foot of the bed and tower over your patient – she feels small already – take a minute, sit down, listen…Try to understand. Realise you will never understand. Try anyway.” – C. Sebastian

*Quote from this beautifully insightful TED talk on encouraging ‘Narrative Humility’ in the medical profession.
Narrative Humility: Sayantani DasGupta at TEDxSLC youtu.be/gZ3ucjmcZwY

UPDATE: Please note that in August 2020 I was also diagnosed with arachnoiditis as well as a spinal CSF Leak – I now have radiological evidence to support both those diagnosis. To read more about the new diagnosis please see this link.

Here is my new summary video of my whole medical journey as well as footage of my January/ February 2021 adhesive arachnoiditis relapse/ flare and treatment with IV Steroids. To see my daily video diaries from this time please see my YouTube channel: https://www.youtube.com/channel/UC9ZkCy9B_IpeaGrXd0CEgow

For more posts about my story of living with a spinal CSF Leak please look at the subject heading on the menu bar above.

Here is a brilliant 2 min animation about Spinal CSF leaks.

For more information about spinal CSF leaks please see the UK charity website at www.csfleak.info or the US charity website at www.spinalcsfleak.org.

*Please see this new May 2018 medical paper about the 10 most common myths and misperceptions about spinal CSF leaks. It is by some of the top world experts in treating this condition. I was told so many of these myths by various neurologists, anaesthetists, radiologists and many other doctors during my lengthy and traumatic nearly 5 year battle with a spinal CSF leak. This kind of misinformation caused many delays, misunderstanding and great distress on my already immensely long winded and difficult medical journey.

*Please also see this other in depth 2018 medical paper about both low and high intracranial pressure syndromes and their similar and different symptoms. It also mentions cross overs with other headache types. When a patient suffers with a spinal CSF leak long term it can cause massive fluctuations in their whole pressure system both whilst suffering from a spinal CSF leak and following treatment. This is why lumbar puncture pressure readings and ICP pressure monitoring can prove an inaccurate disgnostic tool for SIH as this paper refers to as does the 10 myths paper. My initial LP reading was a 7 which was considered ‘evidence’ of low pressure by some doctors and normal by others.

Breaking Down The Walls Between Us

“So we can hate each other and fear each other
We can build these walls between each other
Blow by blow and brick by brick
Keep yourself locked in

Maybe we should love somebody
Maybe we could care a little more
Living for love, unafraid of the end
Forgiveness is the only real revenge

So we can heal each other and fill each other
We can break these walls between each other
Blow by blow and brick by brick
Keep yourself open.”

(Taken from the lyrics of Holy War by Alicia Keys)

Do you ever feel misunderstood? Those days and moments when somebody decides they think they know who you are, but you know that what they are saying and how they are acting shows that they don’t have a clue who you REALLY are?

Now let’s reverse the question.

Do you ever misunderstand others? You decide that you think you know who someone is and why they say and do what they do. But perhaps over time you realise that you totally ‘missed it’ and you didn’t or don’t have a clue who they REALLY are.

We can ALL make a lot of assumptions.
We hate being judged.
And yet we are guilty of judging.
Of assuming that we know.
When in fact we really don’t.

“Instead of condemning people, let’s try to understand them. Let’s try & figure out why they do what they do.” – Dale Carnegie

We live in a world of barriers and brick walls. We can build our little fortresses to protect us and ours and in protecting ourselves we can end up ‘locked in’ rather than ‘open’.

That is why I love the lyrics above (that I have edited) to Alicia Keys’ song Holy War. The song highlights how we have built so many walls between one another.

Walls of pride: My way is the best way.
Walls of hate: I don’t like who you are and what you do.
Walls of fear: Our differences scare and distress me.
Walls of hurt: Somebody hurt me and you might too.
Walls of misunderstanding: I don’t want to listen to you.
Walls of stereotypes: I already know who you are.
Walls of differences: Look at all the ways we are different.
Walls of revenge: If you treat me and mine badly I will treat you and yours badly.

And yet the more we lock ourselves into our places of safety, the worse it all gets. Our perspective becomes tunneled. Skewed by our own limited view. We don’t attempt to understand. We assume we already know.

But the trouble is, usually we DON’T KNOW!

from darknessI LOVE diversity. I have spent all my life with such a diversity of different people. People from different cultures, countries, ethnic groupings, social groupings, sexual orientation, different backgrounds, different faiths, different colours, super intelligent or with learning difficulties, the able bodied, disabled, chronically and terminally ill.

And I LOVE it!

I wouldn’t want to live any other way. I want to live, learn and grow all my life and I can only do that by opening up mine and my families life to diversity and difference. I would honestly get so bored only spending time with people like me! I need change and difference to help challenge, inspire and shape me.

I need YOU to make me a better ME!

I want my level of exposure to keep growing. To meet more people. To understand more about why YOU do and say what you do, and for you to learn why I say and do what I do.

“Instead of condemning people, let’s try to understand them. Let’s try & figure out why they do what they do.” – Dale Carnegie

This is one of the reasons I LOVE watching documentaries and reading books about other people’s REAL life journeys, battles, challenges and victories. It opens my mind and enlarges my perspective.

It helps me to be a better human.

I want to understand why people do what they do. Because it helps me to show empathy and love to others more. As well as helping me to understand myself more. It opens my heart and expands my mind.

Perhaps we are ALL more similar than we think.

The lyrics I’ve shared above help to paint a picture of why I believe we ALL need one another. To inspire us to spend more time with, and listening to, a diversity of other people. Bringing love and understanding to our conversations and choosing to learn more about each other’s perspectives. So that TOGETHER we can make the world a better place. It tear’s down all the walls and barriers of ignorance and fear that exist between us all. It is there that we realise we perhaps didn’t know quite as much as once thought we did.

The more I get to know people that at first seem very different from me. The more I realise that we have a lot more in common than we might at first think.

We are ALL human and we all live in this world TOGETHER!

It’s in that place that we learn that we can’t really hide away from the world, instead we all have to live and be here. You and me are stuck on this earth TOGETHER, whether we like it or not! And these days I am grateful that our world is a lot more mixed up than it once was. It brings so many more opportunities.

So instead of hiding maybe we could learn how to be more open. To reach out to others with open ears, hearts and minds. Ready to listen and learn. Ready to be challenged and changed.

Ready to be more human.

Ready to pull down the walls between us and do our best to build bridges instead.

Bridges of love: I am going to treat you how I want to be treated.
Bridges of humility: I still have so much to learn, (even when we disagree) teach me what you know.
Bridges of faith: I am going to chose to believe the best about you rather than the worst.
Bridges of healing: I will try to empathise and support you in your pain.
Bridges of understanding: I will listen to your perspective.
Bridges of acceptance: We are all unique individuals who can’t be put in a general box.
Bridges of similarities: We all have common ground because we are ALL human.
Bridges of forgiveness: We ALL make mistakes and get things wrong.

I know I would rather be a builder of bridges rather than a builder of walls. A person who chooses to break down these walls we have between each other.

‘Blow by blow and brick by brick’.

I want to keep myself OPEN because it is ALWAYS so much better than staying LOCKED in.

How about you?

Thoughtless words can wound as deeply as any sword

WORDS are sometimes easy to say.
Sometimes they are hard.
They can be too many.
Or too few.
They have the power to WOUND.
And the power to HEAL.

How do you use your words?

Each of us have different strengths and weaknesses when it comes to words.

We can be GOOD with them.
Communicate well.
Inspire, encourage and build others up.

Or we can be BAD with them.
Communicate badly.
Say the wrong thing at the wrong time and hurt people.

Communication isn’t always easy or simple. We ALL get it wrong at times, both intentionally and unintentionally. We can say too much or we can say too little.

It is not always easy to get right and even when we think we have, we can find that someone heard it all wrong anyway.

We know that good communication builds strong relationships and bad communication can tear them apart. But it isn’t always simple to navigate and it certainly takes a lot of wisdom.

Words can sometimes fly too freely from our mouths. It is not until later on that we might realise we didn’t think long or hard enough beforehand about how we communicated them. We gave too little thought to their consequences.

An old proverb says:

Thoughtless words can WOUND as deeply as any sword, but wisely spoken words can heal. (‭Proverbs‬ ‭12‬:‭18.‬ The Bible)

Can you relate to that Proverb?

I know I can.

WORDS copy

I can remember one time during my first or second year at secondary school (age 11/12). I had a friend that I would sit next to in my tutor group. We used to spend quite a bit of time together in and out of school. Then one day another friend told me that on that morning, as I came down the path towards the classroom, someone said “Becky is coming” and this girl had apparently responded, “Oh no, she is so annoying, I can’t believe I have to sit next to her.”

Someone I thought was my friend didn’t like to be with me.

Those words hurt.

They attack your confidence and your trust.

Our words matter.
They are not easily forgotten and cannot be taken back.
Badly spoken words can wreck relationships and hurt others.

We cannot change what we have said in the past. We also cannot change what others have said to or about us. But we can choose to use own our words differently, both today and in the future.

We can turn the tide and use more thoughtful and wise words to HEAL others.

Thoughtless words can wound as deeply as any sword, but wisely spoken words can HEAL. (‭Proverbs‬ ‭12‬:‭18‬. The Bible)

I have been thinking about how wise and thoughtful words can heal and how can we use them more. Here are some of my conclusions.

WORDS scripture copy

KIND WORDS BUILD PEOPLE UP
Using kind words can have more impact than you can imagine. In the same way that we remember words that hurt us. We can also remember significant kind words, especially when they are given during a difficult times.

I can remember times when a short message on a card or a text has meant a lot and held much significance.

Kind words can be short and easy to speak, but their echoes are truly endless. – Mother Teresa

ENCOURAGEMENT COUNTERACTS CRITICISM
We all face negativity and criticism. It seems all too easy for us and others to complain, moan and point out all the faults in what others do. In a world that can often hear a lot more negatives than positives we desperately need people who choose to encourage. Who are thankful and appreciative of others. Who choose to see what is right rather than just what is wrong.

“Encouragement is the oxygen of the soul.” -John Maxwell

BELIEF RESTORES HOPE
Expressing your belief in someone can restore their hope and vision for the future. People find it all too easy to pull one another apart but the words ‘I believe in you and what you are doing’ can be life changing and counteract discouragement and disappointment.

“Worry weighs a person down; an encouraging word cheers a person up.” -The Bible: (Proverbs‬ ‭12‬:‭25‬)

KIND WORDS ARE GENEROUS
We often think about generosity in terms of money or gifts. But we can also be generous with our words. Offering someone a kind word, compliment or encouragement can be a form of generosity because it puts that person first and shows that you are thinking about them. It takes time, effort and humility to reach out to someone with kindness.

One of the best gifts you can anyone is encouragement. If everyone received enough the world would blossom beyond our wildest dreams. – Nicky Gumbel

WRITTEN WORDS CAN BE HELD ON TO
When someone writes thoughtful words down for you, you can re-read them, hold onto them and treasure them. I am sure many of us hold onto particular cards and letters with messages that really spoke to us at that time.

These can be invaluable during difficult times in our lives. They remind us that someone, somewhere does care.

USING KIND WORDS BLESSES US TOO
When we give a gift of kind words to others we find that we get blessed too. Good communication builds strong relationships with others. It encourages others to use similar words back. It helps us to feel good in sharing them. We get the focus off ourselves and think about how we can help another and that always helps us to feel better too.


The Proverb is so true. Thoughtless words DO wound deeply, but thoughtful, wisely spoken words DO heal.

Good words not only build others up but they can also heal the wounds inflicted by other thoughtless words. That is why our words are so powerful. They really can change lives.

Would you rather be a person who wounds or one that heals?

I know who I would rather be!

Be generous with your time and your resources and with giving credit and, especially, with your words. It’s so much easier to be a critic than a celebrator. Always remember there is a human being on the other end of every exchange. – Maria Popova

How do you think words can heal? Do you have any examples from your life?